Frequently Asked Questions
Welcome to Made 2 Measure Fajas, the home of the finest handmade Fajas from Colombia! As the owner, I understand that you may have some questions about our products and services. Here are some FAQs to help you out:
How much are your Fajas?
Our Hook and Eye Fajas and Zipper Fajas start at $188.99. You can find our full selection and pricing in the navigation bar.
What is the difference between Hook and Eye Fajas and Zipper Styles?
Our Hook and Eye Fajas provide maximum compression for reducing fluid after post-op surgery, while our Zipper Fajas reduce your waist by an average of 2 inches and can be used by both surgical and non-surgical customers.
Where are you located?
We are an online company based in Colombia, South America, and we ship worldwide.
When will I receive my garment after I place an order?
Please allow 6-11 business days for processing and shipping from Colombia to our office in the USA. From there, it takes 2 business days to distribute the product to your address. Please note that shipping times may be delayed due to weekends, holidays, and natural disasters like the current Covid situation.
Why does the shipping start at $24.99?
All our products are custom/handmade and shipped from Colombia, South America. The shipping cost is calculated from Colombia to our office in the USA and to your designated address.
Can I return, refund, or cancel my order?
For our Short Torso Waist Cinchers, we accept exchanges or store credit only. All other products, including Made 2 Measure garments, are not eligible for returns, refunds, or exchanges due to the intimate nature of the fitting involved. Please note that cancellations are not accepted once an order has been placed.
When should I get measured?
We recommend measuring at least a week after post-op surgery to reduce swelling and ensure the most precise measurements.
My garment is tight when I put it on. What should I do?
It may take up to 15 minutes to put on your garment properly. Take your time and shift your body slowly to stretch and fit the garment in place. If you have gained weight between the time of measurement and the arrival of your garment, please contact us to discuss your options.
Do your garments come with an open crotch?
No, our garments are designed with a zipper for the best shaping results of your BBL and for roundness in your butt shape. However, you can special request an open crotch at no extra charge.
What types of payments do you accept?
We accept Visa, Mastercard, Discover, American Express, Amazon Pay, PayPal, and other major credit cards.