Frequently Asked Questions
Welcome to Made 2 Measure Fajas, the home of the finest handmade Fajas from Colombia! As the owner, I understand that you may have some questions about our products and services. Here are some FAQs to help you out:
How much are your Fajas?
Our Hook and Eye Fajas and Zipper Fajas start at $188.99. You can find our full selection and pricing in the navigation bar.
What is the difference between Hook and Eye Fajas and Zipper Styles?
Our Hook and Eye Fajas provide maximum compression for reducing fluid after post-op surgery, while our Zipper Fajas reduce your waist by an average of 2 inches and can be used by both surgical and non-surgical customers.
Where are you located?
M2M Fajas is a semi custom, custom faja fitting company by appointment only offices in Largo and Upper Marlboro, Maryland and we ship worldwide. Also we offer virtual consultation and measurements . All products are authentic fajas hand-made in Colombia South America.
Shipping...When will I receive my garment after I place an order?
If you need measurements taken which is highly recommended, After the consultation is completed , or if you submitted your own measurements ( not recommended)
-We also have same day pickup at our Maryland Offices.
-Semi Custom between 2 and 5 business days ( in USA by UPS delivery ground)
-Custom Please allow 6-11 business days for processing and shipping from Colombia to our office in the USA. From there, it takes 2 business days to distribute the product to your address. Please note that shipping times may be delayed due to weekends, holidays, and natural disasters like the current Covid situation.
Why does the shipping start at $25.99?
All our products are custom/handmade and shipped from Colombia, South America. The shipping cost is calculated from Colombia to our office in the USA and to your designated address. All products encur the shipping charge regardless of in person pickup.
Can I return, refund, or cancel my order?
We provide store credit only with proper authorization within our company refund policy. All other products, including fajas, wrap around foams , garments, are not eligible for returns, refunds, due to the intimate nature of the fitting involved. Please note that order cancellations are not accepted once an order has been placed.
My garment is tight when I put it on. What should I do?
It may take up to 15 minutes to put on your garment properly. Take your time and shift your body slowly to stretch and fit the garment in place. We highly advise a custom fitting by purchasing our consultation service for a satisfied fit.
Do your garments come with an open crotch?
No, our garments are designed with a zipper for the best shaping results of your BBL and for roundness in your butt shape. However, you can special request an open crotch at no extra charge.
What types of payments do you accept?
We accept major credit cards, Affirm, and Klarna .
What if I'm allergic will I get a refund?
Please be aware of the following materials used in Made 2 Measure (M2M) Fajas: Powernet, Lycra, Silicone, and Metal Hooks. While these materials are commonly used and generally well-tolerated, it's important to note that individuals may have varying sensitivities or allergies.
If you have a known allergy or sensitivity to any of these materials, we strongly advise you to exercise caution or refrain from purchasing M2M Fajas. We cannot guarantee that our products will be suitable for individuals with specific allergies or sensitivities.
Kindly note that all sales are final, and refunds will not be issued except at the discretion of the owner. It is crucial to carefully review the product details, including the materials used, before making a purchase.
We encourage you to reach out to our customer service team if you have any concerns or questions regarding material allergies or sensitivities. We are here to assist you in making an informed decision and ensuring your satisfaction with our products.
Your comfort and safety are our utmost priority, and we appreciate your understanding of this advisory.